FAQs
Got Questions? We're Here To Help
Q. What plants benefit from using PlantBrolly?
A. Every plant including vegetable gardens and large balcony pot plants that show signs of sun damage.
Q. Is PlantBrolly weatherproof?
A. Yes! It's designed for Australia's hot summers. It can be used in light winds and rain, but as in all umbrellas....don't use in windy conditions. Dry before storage.
Q. How do I set it up?
A. It's super simple - select desired attachment and push firmly into the soil. The 3 pronged attachment may require pushing with a foot if the soil is dry or root congested.
Q. Can I use it indoors?
A. Whilst it is made for outdoors, some people use it to protect plants in a conservatory or sunroom.
Q. What are dimensions of the product?
A. Dimensions (Metric & Imperial):
- Canopy width when fully opened: 1.2 m / 4 ft
- Maximum height: 135 cm / 4 ft 5 in
- Weight (excluding attachments): 660 g / 1.455 lbs
Large Plant Brolly:
- Canopy diameter: 155 cm / 5 ft 1 in
- Recommended height: 165 cm / 5 ft 5 in
- Maximum height: 172 cm / 5 ft 8 in
Q. What is your return policy?
A. We accept returns for manufacturing defects within 30 days of purchase, with proof of purchase. We do not accept returns for change of mind or normal wear and tear. Approved returns may be refunded or replaced, and refunds typically take 5–10 business days to appear on your original payment method. Contact us at hello@plantbrolly.com to initiate a return.
Q. How long does shipping take?
A. Australia: Ships Quickly From our Melbourne Warehouse
Delivery: 3-4 business days
$12.95 & Free shipping over $200.
USA: Delivery in 7–14 business days.
(USA customers): If you haven't received your order within 14 business days, please follow up with USPS (United States Postal Service) using your tracking number.