Shipping policy
At PlantBrolly, we’re committed to getting your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). You’ll receive an email confirmation once your order has been dispatched.
Shipping Within Australia
We offer fast local dispatch from our Australian warehouse. Delivery times vary by location:
- Metro areas: 2–5 business days
- Regional areas: 5–10 business days
Australian Shipping Rates
- Free shipping.
International Shipping
We ship worldwide with simple, capped rates:
- $19.95 AUD for 1 PlantBrolly
- $29.95 AUD for 2 PlantBrollys
- $34.95 AUD flat rate for 3 or more PlantBrollys (any country)
Please note: Delivery times vary by destination, and customs delays may occur.
International customers are responsible for any duties, taxes, or import fees required by their country.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email so you can follow your parcel’s journey.
Delivery Issues
If your order hasn’t arrived within the expected time frame, please contact us at hello@plantbrolly.com and we’ll be happy to assist.
Thank you for supporting a 100% Australian designed and owned business.